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Policies and Terms of Use

Return policy
We stand behind every PROSHADE we sell. If you're not satisfied with your purchase, we'll be happy to make an exchange or refund the purchase price, less re-stocking fee. Simply return the item to us within 21 days of original purchase via insured parcel post to:

PROSHADE – Customer Service
PO Box 66927
St. Pete Beach, FL 33716

Returned products must be in like-new condition with original packaging and materials, including lanyard. Products must be returned within 21 days of original purchase with original package card in order to receive a refund.  All returns must be freight prepaid. No freight collect returns will be accepted.  A 15% restocking fee will apply to all returns. No returns will be accepted if PROSHADE is damaged or parts are missing. A PROSHADE Web Store receipt must accompany all returns.

Credit refunds will only be issued to the credit card used for the original purchase and will be issued when the returned merchandise has been received and processed.  Please allow approximately 10 to 15 business days from receipt of items for returns processing.

Comments, and Other Content
Guests may submit suggestions, ideas, comments, questions, or other information to PROSHADE. PROSHADE reserves the right to edit all communications submitted prior to posting on and it is solely at the discretion of PROSHADE to elect to post or not post any and all submissions.  If you do submit material, you grant PROSHADE a nonexclusive, royalty-free, perpetual, irrevocable, right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content throughout the world in any media. You grant PROSHADE and its affiliates the right to use the name that you submit in connection with such content, if they choose. You represent and warrant that you own or otherwise control all of the rights to the content that you post; that the content is accurate; that use of the content you supply does not violate this policy and will not cause injury to any person or entity; and that you will indemnify PROSHADE or its affiliates for all claims resulting from content you supply. PROSHADE has the right but not the obligation to monitor and edit or remove any activity or content. PROSHADE takes no responsibility and assumes no liability for any content posted by you or any third party.

Inaccurate Information, Errors and Omissions
Some information on the PROSHADE Website may contain typographical errors or other inaccuracies, or may be incomplete or not current. Unfortunately, such inaccurate information may relate directly to the price of a product, the description of a product or its availability. We reserve the right to correct all such mistakes at any time without notice, even after an order was placed or shipped, based on inaccurate information. We apologize in advance for any inconvenience or misunderstanding such errors might cause you.

PROSHADE™ is a registered trademark of PROSHADE - © 2004-2010 PROSHADE

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